Before changing detergent, check whether utensils block a spray arm or the dispenser area. A loading worksheet helps isolate the obstruction.

What to check first
Bosch recommends free spray-arm rotation and an unobstructed tablet collecting tray. Tray arrangements differ by model.
A worksheet you can use
Check with the appliance off and dishes cool. Never reach inside during operation or defeat a door interlock.
| Item | What to record |
|---|---|
| Long handles | Projecting below a rack |
| Large plates | Overlapping the upper arm’s path |
| Dispenser area | Blocked by a container or handle |
| Bowl interiors | Nested surfaces shielding water |
Check in this order
- Compare your loading with the model’s rack illustration
- Move interfering items and gently check for physical contact
- Compare the next normal wash using the same cycle and detergent
If the problem remains
Use official support for damaged arms or persistent problems after rearranging. Do not improvise the detergent position or dismantle a pump.
Related guide
Why Plastic Stays Wet in the Dishwasher—and What to Change
A worked example
Example: if a pan handle blocks the tablet tray, rotate the handle and leave the release area clear instead of packing in another bowl.